Contact Us

Good service is something we take seriously at CardRelic. Whatever you need — details on a product, a hand with an order, or help sorting out a return — our team is ready to assist.

How to Reach Us

Pick whichever method suits you best:

CardRelic

📍 Address 1 Tennis Pl, Forest Hills, NY 11375, United States

📞 Phone +1 (888) 929-7849

✉ Email Contact@CardRelic.com

When We're Open

Our support team works the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM
• Saturday: 10:00 AM – 4:00 PM
• Sunday & Public Holidays: Closed

How Quickly We Reply

We aim to get back to everyone promptly:

• Emails — answered within 1–2 business days
• Phone calls — handled live during the hours listed above
• Order-related requests — usually resolved within 24 business hours

During holiday periods or unusually busy stretches, replies may take a little longer than normal.

Help Us Help You

Including these details in your first message means we can get to a resolution faster:

• Your full name
• The order number, if your message concerns an existing order
• A clear description of the question or problem
• Photos of the item and packaging, if you're reporting damage or a wrong item

The more context you give us up front, the fewer back-and-forth emails it takes.

What We Can Help With

Feel free to get in touch about any of the following:

• Where your order currently stands
• Shipping updates
• Tracking details
• Returns and refunds
• Exchanges
• Questions about a product
• Payment problems
• Anything else on your mind

Every customer matters to us, and we're committed to support that's quick, professional, and genuinely helpful. Thanks for shopping with CardRelic.